Shea Apartments Receives Recognition for Resident Satisfaction

June 08, 2017

Shea Apartments, a division of Shea Properties, announced that its apartment portfolio received two national awards for resident satisfaction: the 2016 “Top Rated” Award from ApartmentRatings.com and 2016 National Resident Satisfaction Award from SatisFacts. 

The awards were given based on outstanding resident satisfaction and recommendation ratings as reported by actual residents on ApartmentRatings.com or on resident surveys during key points of residency including at move-in, upon completion of a service request and during lease renewal.

“It’s an honor to be recognized by both ApartmentRatings and SatisFacts for our commitment to creating extraordinary experiences for our residents,” said Yunmi Martin, Senior Vice President Shea Apartments. “Customer service is a top priority and it’s wonderful to know our residents feel that we are enhancing their lives.”

This is the fifth consecutive year that Shea Apartments has received ApartmentRating's "Top Rated" Award. Only 5 percent of all communities listed on ApartmentRatings.com qualify for the Top Rated award, which makes winning the award a prestigious accomplishment. The winning Shea Apartments communities include Ascent, Cerritos, City Lights at Town Center, Corte Bella, Creekside Village, Crystal Springs, Elan at River Oaks, Monaco Row, Park Sierra, Reata Oakbrook Village, Seabrook at Bear Brand, Seaside at Laguna Heights, Sycamore Bay, Valentia, Vela Meridian, Woodbridge and Zenith Meridian Apartments.

As a SatisFacts 2016 National Resident Satisfaction award winner with a Superior Company Score, Shea Apartments was recognized for demonstrating strong leadership at both the management and individual property levels, particularly in the area of communication with residents. The winning Shea Apartments communities include Apex Meridian, Ascent, Cerritos, City Lights at Town Center, Corte Bella, Creekside Village, Crystal Springs, Elan at River Oaks, Lucent Blvd., Monaco Row, Park Sierra, Reata Oakbrook Village, Seabrook at Bear Brand, Sycamore Bay, Valentia, Vela Meridian, Woodbridge and Zenith Meridian Apartments.